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Why Counseling?

Most people can benefit from counseling services at some point in their lives. Seeking professional assistance is a sign of good coping skills and intelligence, not a sign of weakness. Counseling gives you the benefit of an outside perspective.

The feeling of being stuck is usually what brings most people to counseling. Sometimes people feel stuck in a dissatisfying career, relationship, mood, thought pattern, or destructive patterns of behavior. People may approach their “stuckness” or problems in the same ways, each time hoping for different results. What is necessary is a change in strategy. A new approach. A counselor is able to offer an objective and caring perspective, utilizing your strengths, to help you move forward. Clarifying your strengths and values, identifying possibilities for your future and unblocking emotions will usually bring relief, clarity, awareness and a renewed energy to face life’s challenges.

Here’s a video interview of Rachel discussing “what is counseling” and what to expect.

What Should I Expect from Counseling Services?

Counseling is a process of self-examination, clarification of values and beliefs, emotional awareness, and growth. You may choose to make changes in your attitudes, perceptions, and behavior as you progress. Research has shown that counseling may contribute to increased productivity, enhanced self-respect, and improved communication in all kinds of relationships. Sometimes the process may be energizing, exhausting, or even painful. Emotional healing may become personally enriching, causing you to face conflict in relationships and learn new coping styles. We will do everything possible to provide a positive counseling experience for you.

On your first visit, your counselor will ask you many questions to find out what brings you to counseling, what you hope to gain from your visits, and information about your history. The initial session is a chance for you to get a feel for your counselor’s style and to make sure that it is a “good fit” for you.

How Long Does Counseling Last?

The initial counseling intake is generally 60 minutes. Counseling sessions themselves last approximately 45 minutes. At times your therapist may recommend 90 minute sessions, for EMDR or marriage counseling for example. Most sessions take place weekly, depending on your concerns. However, sessions may be scheduled more or less frequently. The number of sessions needed varies with each person and problem, which will be discussed during initial sessions. However, it is also important to do your own reflection and work in between sessions. For counseling to “work”, whether it be therapy or career counseling, you must be an active participant, both in and outside of sessions.

Counseling is a process that takes courage, patience, and an open mind. As licensed therapists and certified career counselors, we are committed to providing an experience that is solution-focused on your goals.

How Do I Pay For Sessions?

Payment is expected at the time of service. Visa, MasterCard, Discover, personal check or cash is accepted. We also accept Health Savings Account and Flex Spending Account cards from your employer. Career counseling services may be tax deductible as a “job search” expense if applicable. Ask your career counselor for a statement of services for your tax records.

Do You Accept Insurance?

We are considered out of network for insurance purposes. You can request a statement of services that can be used to submit to your insurance company towards your out of network mental health benefits. You may also use your health savings account or flexible spending account to pay for sessions with your counselor.

*Please note that marital or couples counseling is not covered by insurance as it not considered a “medically necessary” service. To confirm, call your insurance company, and ask specifically, “Do you cover diagnostic code V61.1 used for marriage counseling?” You want to determine whether they consider V61.1 Relational Problems to be a medical necessity.*

**If you choose to file with your insurance company, be sure to call the number on your insurance card prior to your appointment to find out your out of network benefit details.**

Questions to ask your insurance company when you call:

  • Do you reimburse for out of network mental health services
  • What is my deductible
  • Do you require pre-approval of services before you will reimburse
  • What mental health services (codes) do you cover/not cover
  • What is the allowable amount *If they say they can’t tell you this, that’s not true. It is against the law for them to withhold this information from you. 

If you will be seeking reimbursement from your insurance company, we recommend Better – an app to help patients who pay out-of-pocket to get reimbursed by their health insurance.

Once you sign up with their app and send Better a photo of your insurance card, you can upload the superbills we provide you with to simplify the reimbursement process from your insurance. Better will submit your superbills to your health insurance on your behalf.

Better is safe, secure, and HIPAA-compliant. *Better charges a 10% fee of any reimbursements you may receive.

Emergency Policy

In case of an emergency, you can call any of the following emergency numbers: 911, United Way Crisis Hotline (713) 228-1505, MHMRA Crisis Unit (713) 970-7000 or go to the nearest hospital emergency room for assistance.

We look forward to meeting you.