How secure is video therapy? How is client data protected in online therapy?

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We want to assure you that all of our video sessions are held to the highest possible level of confidentiality. Once you schedule your appointment, you will be sent a link. This link will take you to your assigned therapist over a protected connection to our secure internet based therapy platform.

We use an encrypted, secure, HIPAA compliant link that represents the highest standard of protection in the healthcare field. You are the only person who knows you are speaking with a licensed therapist.

We recommend you ensure that you have a private space available when you connect with your therapist online. This way you can protect yourself from being overheard and feel comfortable during your therapy chat session.

For this reason, please avoid using public places such as coffee shops for your video counseling session. If you have others in your home, you might want to play music nearby for soundproofing.


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