Technical Steps to Prepare for Your First Online Therapy Appointment:

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1. Make sure the desktop/laptop you are using has a built-in camera or webcam. (This is the same as what you would normally use for facetime or similar service).

2. If you are using a phone or tablet, you will be prompted to download the JANE app to your mobile device. You will receive a link in your email. Go ahead and download the app from your email link so you are ready at the time of your appointment.

3. You will receive a link to access your session through video in your appointment reminder email one hour prior to your appointment time. Just click on the link and you will be connected to your therapist!

4. If you prefer to meet via phone, let our admin team know at the time of scheduling. Or let your therapist know the best number to reach you.


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