If you need assistance with billing or require statements please email our Practice Manager, Frankie Gonzalez, at billing@eddinscounseling.com. You can also reach her directly at 832-559-2622 and ask for Frankie.

Insurance Information

We are considered out of network for insurance purposes. You can request a statement of services that can be used to submit to your insurance company towards your out of network mental health benefits. You may also use your health savings account or flexible spending account to pay for sessions with your counselor. Please contact Frankie at billing@eddinscounseling.com for these statements. You can also reach her directly at 832-559-2622.

If you will be seeking reimbursement from your insurance company, we recommend reimbursify – an app to help patients who pay out-of-pocket to get reimbursed by their health insurance.

Once you sign up with their app you can upload the superbills we provide you with to simplify the reimbursement process from your insurance. Reimbuirsify will submit your superbills to your health insurance on your behalf. You can click here to get 5 free submissions. After that, there is a small fee for them to submit your claims.

*Please note that marital or couples counseling is not covered by insurance as it not considered a “medically necessary” service. To confirm, call your insurance company, and ask specifically, “Do you cover diagnostic code Z63.0 used for marriage/couples/premarital counseling?” You want to determine whether they consider Z63.0, problems in relationship with spouse or partner, to be a medical necessity.

**If you choose to file with your insurance company, be sure to call the number on your insurance card prior to your appointment to find out your out of network benefit details.**

Questions to ask your insurance company when you call:

  • Do you reimburse for out of network mental health services
  • What is my deductible
  • Do you require pre-approval of services before you will reimburse
  • What mental health services (codes) do you cover/not cover
  • What is the allowable amount *If they say they can’t tell you this, that’s not true. It is against the law for them to withhold this information from you.